FAQ

What countries do you ship to?

We currently ship to the following countries:

Australia, Austria, Bahamas, Belgium, Brazil, Canada, Finland, France, Germany, Guernsey, Hong Kong, Ireland, Isle Of Man, Italy, Japan, Jersey, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Turkey, United Arab Emirates (must use a P.O. Box), United Kingdom, United States, and United States Minor Outlying Islands

**Note all prices are without shipping, depending on location can prices be higher or lower**


Payment methods?

We accept VISA, Mastercard, American Express, Paypal & bank transfer

We are sending your order after we received your money which takes normally 2-7 Bank days (Card payment)

Bank transfer or PayPal this process takes about 3-11 Bank days after we received your payment we are sending your order.

**Note In the notification box, enter DX & then your entire order number without hashtag (#) (DXXXX)**

Replace XXXX with 4 last numbers of your order ID!


Billing?

All charges on Designbykurttialex.com are processed in USD. Upon checkout, you will see the price estimated in the currency of your country according to the current exchange rate. Note: prices may vary in accordance with the time the charge processes in our system due to the exchange rate.

Before checkout, you can see how much you need to pay in other currencies. We support at the time USD, CAD, EURO, SEK

Differences in prices may vary according to the time an order is placed, and the time the payment is processed. When an order or return is processed, the order or refund will be generated in US Dollars. /səkˈsɛs/ (Sekses) is not responsible for differences in exchange rates from when an order is placed, the payment is processed, or when a refund is processed.


International Customs and VAT

/səkˈsɛs/ (Sekses) is not responsible for the payment of customs or VAT fees. The fee varies by country and we are unable to calculate this in advance.


Track my package

You can track your package after shipment confirmation here: Track Package